Returns & Exchanges
At Cisco's Gallery, we want you to love your home as much as we do. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal or contact our concierge team with your order number and the reason for the return.
Prepare for Pickup
Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our gallery.
Schedule a Collection
For oversized furniture and decor, we will coordinate a professional white-glove pickup at a time that fits your schedule.
Receive Your Refund
Once our artisans inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing